3/9/2024 0 Comments Money network accountThese pages do not include the Google™ translation application. We translate some pages on the FTB website into Spanish. If you have any questions related to the information contained in the translation, refer to the English version. Any differences created in the translation are not binding on the FTB and have no legal effect for compliance or enforcement purposes. The web pages currently in English on the FTB website are the official and accurate source for tax information and services we provide. Consult with a translator for official business. This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, is for general information only. Weekdays, 8AM to 5PM Debit card questions Assistance with activation, replacement, lost, or stolen cardĬustomer support available weekdays, 8AM to 5PM Online Weekdays, 8AM to 5PM Automated customer support 80 Other languages may be supported by request. Head of household or qualifying widow(er)Ĭustomer support is available in English, Spanish, Mandarin, Hindi, Vietnamese, Korean, and Punjabi. Refer to the tables below to determine your payment amount. ↵ Return to place in article What you may receive Allow up to 2 weeks from the issue date to receive your debit card by mail. Non-GSS recipients (last name beginning with L – Z)ĭirect deposit recipients who have changed their banking information since filing their 2020 tax returnĭebit card recipients whose address has changed since filing their 2020 tax return Non-GSS recipients (last name beginning with A – K) GSS I or II check recipients (last name beginning with W – Z) GSS I or II check recipients (last name beginning with N – V) GSS I or II check recipients (last name beginning with F – M) GSS I or II check recipients (last name beginning with A – E) Refer to the tables below for the latest updates on payment schedules. If you believe you are eligible to receive a payment and have not received it by February 14, 2023, call the customer support number listed in the contact information section. The majority of MCTR payments have been issued however, some payments require additional review and may be issued later than the payment date listed.
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